Troubleshooting Guide

MetaMask Failed to Connect / Network Error

If your wallet displays network error prompts or fails to synchronize balance updates, the local RPC node pool may be experiencing micro-delays or cache inconsistencies.

1. Open your MetaMask browser extension, navigate to Settings > Networks.
2. Select the NeoX Custom RPC entry and verify that the endpoint parameters exactly match the official ledger layout below:

If connection issues persist, switch your local internet connection away from restrictive public Wi-Fi networks or toggle your corporate VPN node to refresh routing paths.

Stuck Transactions or Permanent Pending Status

Transactions remain queued in the public mempool when the assigned gas price falls drastically below current on-chain congestion thresholds.

• Speed Up Strategy: Open MetaMask, locate the pending log under the Activity register tab, and click Speed Up to scale the baseline Max Base Fee by 15-20%.
• Manual Cancellation Sequence: If the transaction remains blocked, initiate a cancellation swap or clear your active local nonce registry via Settings > Advanced > Clear Activity Tab Data (Note: This action clears local logs safely without affecting your secure private key metadata).

Mobile Web3 Browser Integration Faults

Opening NeoX portal interaction applications directly inside standard stock mobile system browsers (such as Apple Safari or Android Chrome) will systematically trigger standard wallet interaction failures.

To access full smart contract features securely from a smartphone, please open your official mobile MetaMask or Trust Wallet app, launch their native integrated In-App Web3 Browser Shell, and safely paste the link: https://neoxcoin.github.io